706-970-1533 •

Henson Cove Place B&B w/Cabin Policies

A Georgia Mountain B&B

This cancellation and privacy policy discloses the cancellation and privacy practices for Henson Cove Place Bed and Breakfast and its Web sites www.hensoncoveplace.com and www.henson-cove-place.com. This cancellation and privacy policy applies solely to information collected by this web site. This policy will notify you of the following:


Rates and Breakfast:

Rates are for two people in the Bed and Breakfast. We do not accommodate extra people in the B&B rooms.
Rates are subject to change without notice and do not include applicable taxes.
The Bed and Breakfast will include all guest services including a full gourmet breakfast, complimentary beverages, snacks and cozy accommodations.
Breakfast is served in two seating's, 8:30am and 9:15am.

Rates for the Cove Cabin are for two to four people. More than four people in the Cabin will NOT be accepted.
The Cove Cabin does NOT include Breakfast. If you would like breakfast we need a 24 hour notice, and any medical diet restrictions.
Click here to learn how to order breakfast https://www.henson-cove-place.com/covecabin.html#myModal
Selected Cove Cabin Breakfast times may be altered due to B&B occupancy.

Reservations Payments

A valid credit card is required to make a reservation. Your card will be charged in full the week of your stay with us. ALL reservations require a valid credit card on file for security. If you prefer to pay another way, please let us know at check-in or check out. WE DO NOT ACCEPT CHECKS.

We impose a credit card usage fee of 3.5%. this will be added to cover on-line credit cards from Visa, MasterCard, Discover and American Express fees. Debit cards used as a credit card will also inure a usage fee. You have the right to use other forms of payment, such as Cash or Virtual Monies such as Bit Coin, etc. You may also ask us at the time the reservation is made, to use an on-line Payment Processor such as PayPal or other type of Cash transfer services will NOT be charged a usage fee. You also have the right to cancel your reservation within our cancellation policy timeline to avoid this fee.

Cancellations and Changes:

Reservation cancellations that are greater than fourteen (14) days will not be charged.
Cancellations between fourteen (14) and Seven (7) days will be charged one night including taxes.
Cancellations with-in seven (7) days of your reservation, will be charged all nights of the reservation including taxes.
If we re-rent that room, we will refund one night minus a $25.00 cancellation fee.
Reservations cancelled at any time within the fourteen (14) day period will be charged a $25.00 cancellation fee.
No-shows will be charged the FULL amount of the room and dates reserved.
There is a $25.00 fee for any DATE CHANGES to your reservation.
No room changes day of arrival.

Early Departures:

If a guest checks out prior to the reserved check out date, the Inn will charge an early departure fee of one night.

Hours of Operation and Check-in:

Our hours of operation are Monday thru Friday: 9:00am to 7:00pm, Saturday 10:00am to 7:00pm and Sunday 10:00am to 6:00pm. Check-in is from 3:00 pm to 6:00 pm. If you find you are going to be later then 6:00pm, a letter will be on the front or back deck doors (depending on what room you are in) showing you to your room and around the B&B.

Check-Out:

Time is 11:00am. If a later check-out time is needed, please check with the owners. No late checkouts during any calendar holiday(s).

For the Comfort of Others:

There is no smoking inside the B&B or Cove Cabin. Smoking is allowed on any of the porches or outside while enjoying the lawn chairs. We do not accept children under 15 in the B&B. For the comfort of our guests and to prevent allergies, there are NO pets allowed in the Bed and Breakfast.

Pets:

PETS ARE ALLOWED IN THE COVE CABIN ONLY! We do allow small pets (dogs under 65lbs and cats - NO EXOTIC OR FARM ANIMALS) allowed in the Cove Cabin.

Cove Cabin Visitor Instruction's:

Please Click Here to request the Cove Cabin instructions. THESE ARE ONLY FOR THE COVE CABIN AND DO NOT APPLY TO THE BED AND BREAKFAST.


Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via our email address relax@henson-cove-place.com or our phone number 706.970.1533.


Data Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only owners are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure cloud based environment.


Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at 706.970.1533 or via email at relax@henson-cove-place.com.